COMMUNICATION SKILLS TRAINING AT UON

The University of Nairobi organized for a one day training of its staff on communiction skills. 

Communication skills are abilities used when giving and receiving different kinds of information. Some examples include communicating ideas, feelings or what’s happening around you. Communication skills involve listening, speaking, observing and empathizing. It is also helpful to understand the differences in how to communicate through face-to-face interactions, phone conversations and digital communications, like email and social media.